1. Introduction and definitions
- References to “our”, “us” or “we” within this policy are to Amar Aranya Resort, and our staff as described below.
- References to “you” and “your” in this policy are to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Amar Aranya Resort takes your privacy very seriously. We have developed this policy to explain what personal data we collect, how we use it, how we store it, with whom we share it and what your rights are in relation to such personal data.
2. Our facilities and services
Amar Aranya Resort facilities and services are owned and managed on Proprietorship basis. The nature of our business makes it necessary to collect some personal data from our guests in connection with the use of our facilities and services.
3. Information we may collect about you
3.1 We may collect and process the following data about you:
- Your name, address, telephone number, email address, date of birth, nationality and any other information which may appear in your identification documents;
- Information that you provide to us, for example by responding to a communication from us or by filling up forms (both online and offline), over the telephone and through written correspondence with us (e.g. guest registration book, online booking forms, surveys, etc.);
- Information about your use of our facilities and services and your preferences in this regard;
- Details of purchases you make from us and the preferences you express to us;
- Details of your visits to our websites including traffic data and details of the resources that you access and other information that you chose to provide to us in relation to your reservation, stay or visit of Amar Aranya Resort.
3.2 Some of the data we collect and process will include sensitive data. Sensitive data is data, which, for example, relates to your race, physical or mental health, religion, choice, etc.
4. How we use cookies
4.1 Our website uses cookies and similar technology. A cookie is a small file of letters and numbers that our website places on your computer or tab or phone, which you use to access our website. These cookies allow us to distinguish you from other users of our website. You can read more about cookies and how to recognise them at www.aboutcookies.org.
4.2 Cookies perform many functions, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving user experience. They can also help to ensure that online advertising is more relevant to you and your interests.
4.3 The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all cookies used on this website by category is set out below.
Type of cookies
Strictly necessary cookies: These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services such as bookings or e-payments cannot be provided.
Performance cookies: These cookies collect information about how you use our website, such as most accessed web pages and whether you receive error messages from certain web pages. These cookies do not collect information that identifies you. All information these cookies collect is aggregated and is therefore anonymous. Information is only used to improve website functionality. By using our website, you agree to placing these types of cookies on your device.
Functionality cookies: These cookies allow the website to remember choices you make (such as your language of choice or the region you are in) and provide enhanced, more personalized features. These cookies can also be used to remember changes you have made to text size, fonts and other customisable parts of the web pages. They may also be used to provide services you have asked for such as watching a video or commenting on a message board. The information these cookies collect may be anonymised and cannot track your browsing activity on websites operated by third parties. By using our website, you agree that we can place these types of cookies on your device.
4.4 Your web browser includes an option that allows you to refuse cookies. However, if you do so, you may not be able to access parts of our website and it may make your browsing experience less enjoyable. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as described above when you access our website. If you would like to delete any cookies on your computer or tab or phone, please refer to your browser manufacturer’s instructions.
5. How we store your personal data
5.1 All information you provide to us via our website is stored on our secure servers. Any payment transactions carried out via our website will be encrypted using Secure Socket Layer technology.
5.2 You are responsible for keeping your passwords or codes confidential, which enable you to access certain parts of our website.
5.3 Your data will be stored for a period no longer than is necessary for the purposes for which they have been obtained.
6. How we use your personal data
We may use information collected about you in the following ways:
- To provide the services you request from Amar Aranya Resort;
- To improve (or seek to improve) the services we provide to you and to enable us to provide you with a more personalised experience;
- To communicate with you about our products, services, and those of selected third parties, including our key partners, whose details are set out here;
- For internal marketing analysis, for example, to assess trends or to measure the amount of traffic to our websites and to improve the effectiveness of our website;
7. Sharing your personal data
7.1 We may also share your personal data with our service, such as marketing and advertising, data processing, market research, information technology, office services, legal, accounting, insurance, audit and other professional services.
7.2 We may be required to share your information with third parties in the event that we, or one of our affiliated businesses, sell or buy any business or asset.
7.3 We may also share your personal data, if required to do so by law, in connection with any legal claims or to comply with our audit and security requirements. If legally requested by the relevant authority, we may also disclose your data to the local police, CID and immigration authorities
8. Children’s Data
8.1 Our Service does not address anyone up to the age of 12 and we do not knowingly collect personally identifiable information from anyone of that age except for the purpose of keeping a count of the number of visitors to the Resort.
8.1 We collect only limited personal data of children between 12 and 18 years old as is necessary for the administration of the Resort. This means that we will be unable to provide certain functionality of our service to these young guests.
9. Marketing
If you have provided us with your contact information (address, telephone number, or email address), we may want to inform you about our services and tour packages by post, telephone, SMS, email or other electronic means. When we send marketing communications to you by email or SMS, you will also be given an opportunity to unsubscribe from such communications. You may also opt out of receiving marketing communications from us at any time by informing us at the following email address: amararanyaresort@gmail.com
10. Third Party links
Amar Aranya Resort’s website may from time to time provide links to or from third party websites or resources for you to access at your sole discretion. Please note that any such third party website or resource may collect and use your personal data in a different manner to us. We do not endorse or accept any liability for the data collection practices, privacy policies or the content of any website linked from our websites or which links to them. You should contact the owner or operator of any such website directly if you wish to enquire about their privacy practices and policies, before providing your personal data to them.
11. Your rights
You can request access to, rectification or deletion of your personal data held by us at any time by contacting us at amararanyaresort@gmail.com
12. Changes to privacy policy
We reserve the right to update this privacy policy from time to time, as we expand our services and products, or to endeavour, where reasonably possible, to comply with applicable legislation. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
13. Applicable law and jurisdiction
This Privacy and Cookie Policy agreement shall be subject to the Laws of the State of Kuwait, and any dispute arising therefrom shall be subject to the jurisdiction of the Kuwaiti Courts.